The Bulpros Outbound Services team addresses your needs in telemarketing, lead generation, customer satisfaction surveys, market intelligence, customer acquisition telesales and direct mail follow-up.
Companies today are confronted with an ever increasing amount of documents. We provide accurate product content search, competitor monitoring, reducing the number of documents containing incorrect information or unfilled requirements etc.
Identifying, nurturing, managing and converting leads into sales requires a lot of time and effort. For effective lead generation, Bulpros provides the skills of lead generation experts who have expertise in nurturing meaningful relationships with qualified leads and building valid results. Some of the main services included within this area are: Sales leads, Business sales leads, Business to customer B2C lead generation, B2B lead generation, Technology sales leads, Qualified sales leads, Insurance sales leads, Building permit sales leads, Industrial sales leads, Multilevel-marketing (MLM) lead generation.
CUSTOMER SATISFACTION SURVEYS
Whether you want to find out how your product or service is performing or want to research how you can provide better services to your customers, there is no more effective way than hearing it directly from your customers. Underrated by many companies, customer satisfaction surveys give you an almost exact measurement of what your customers think about your products / services. By involving a periodical feedback collection and analysis system into your sales / marketing cycle, you can gain significant insight into how your business can be grown and how customers can be acquired. Some of the main services included within this area are: Survey setup, Survey design, Information collection, Survey scanning and data entry, Survey analysis and reporting.
Market intelligence deals with the process of providing a particular company with a strategic view of the market with the help of primary and secondary sources of information. The company is given an understanding as to what exactly is happening in the market place and what is the potential of the market. The more real time market intelligence data you can gather, the better for your business.
CUSTOMER ACQUISITION & TELESALES
Acquiring new customers to expand your current market share is an uphill task that requires efficient sales personnel and a well-planned infrastructure. Companies today are outsourcing this task to telesales and customer acquisition service providers who can pay exclusive attention to the task. Some of the main services included within this area are: Multi-media campaigns, Product information requests, Customer surveys, Cross-sell and up-sell programs, Customer retention services support via voice, live chat, fax and email.
DIRECT MAIL FOLLOW-UP
Convincing potential customers to buy your products/services can ensure in increased sales. A direct mail or email follow-up can ensure that your prospective customers are regularly reminded about your products/services. This will remind your customers to buy the services/products that you offer.
Our case studies
We have proven our BPO capabilities with over 20 clients and counting. To get a closer look at our work, you can browse our Case Studies which are regularly updated with the latest projects we have completed. Find out more about a specific service, s…