Resources capability
Main cities and population indexes
Source: National Statistical Institute
Sofia is the capital and largest city of Bulgaria and the 12th largest city by population in the European Union with population of 1.2 million people and 1.4 million metropolitan population. Sofia has attracted many IT companies who took the decision to set up their operations in Bulgaria, open global centers to support their activities or clients, outsource projects, develop products etc.
Sofia and Varna remain as the two distinctive leading locations in Bulgaria for ITO/BPO business, able to accommodate relatively large operations in terms of talent pool, language capabilities, infrastructure and other factors.
All other cities can accommodate specific niches of BPO/ITO.
